Assisted Living Services Inc (ALS)in Fairfield is honoring 20 home caregivers by awarding each of them with a $1,000 bonus for their efforts caring for Connecticut seniors during this challenging time. Starting in February 2020, the family-owned homecare agency redesigned its monthly $5,000 Platinum Caregiver Award as the Homecare Hero Award in order to recognize more outstanding employees.
“It was already incredibly difficult to choose just one staff member per month for our award program and we wanted to give more caregivers the opportunity for a financial reward as they displayed incredible dedication to our clients from the very start of the Covid-19 pandemic,” said Mario D”™Aquila, chief operating officer of ALS, which in addition to its office in Fairfield has offices in Cheshire and Clinton.
D”™Aquila explained the five monthly winners for February, March, April and May were chosen after clients were called at random by Homecare Pulse, a third-party survey company, to measure ALS customer satisfaction. The client or family member was able to rate ALS services and the quality of care provided. Clients had the opportunity to mention caregivers that went “above and beyond” and “exceeded expectations” for the quality of care that was given to them or their loved one. ALS also considered caregivers for this award that had taken on additional cases and helped out the company during this time of need.
“The new award is to thank our essential caregivers for making a positive difference in our seniors”™ lives,” said D”™Aquila.
The Platinum Caregiver Award program resumes this month. In addition to the monetary bonus, honorees receive a crystal statue and a certificate of merit.
ALS employs more than 400 caregivers across the state, all of whom are insured, bonded and supervised. Newly hired employees undergo a national criminal background check and eVerify. ALS is currently accepting applications for daily and live-in caregivers.
