Home Authors Posts by Joe Murtagh
Information technology can help organizations focused on serving their customers by relentlessly collecting and analyzing information about them and using it to deliver what buyers want. What attracts them to your company? What retains their loyalty? What causes them to leave?
Many solutions don’t depend on high-tech breakthroughs and most “original” ideas aren’t completely original.
Hudson Valley businesses must become theaters and make customers the stars of their shows.
With the right use of technology you can compete globally, regardless of size, create the image of and be known as an expert in your field and deepen relationships and build lasting trust by using social media.