Assisted Living Services Inc. (ALS) in Cheshire and Westport, Connecticut is converting its monthly $5,000 Platinum Caregiver Award for one outstanding employee into a $1,000 award for five employees each month in response to an employee and client survey. The program will culminate in December with the selection of one Ultimate $5,000 Platinum Caregiver.
“We are proud to recognize additional caregivers with a financial reward as they continue to display unwavering dedication to our clients,” said Mario D”™Aquila, MBA and chief operating officer of the family-owned homecare agency. “It was incredibly difficult each month to select just one staff member.”
D”™Aquila explained the decision to revamp the program is based on the feedback of select caregivers in a December 2021 focus group about ALS company benefits and rewards programs.
Previously, one winner was chosen after clients were called at random by Homecare Pulse, a third-party survey company, to measure ALS customer satisfaction. The caregiver with the highest quality score won the Platinum Caregiver Award.
Since January 2022, caregivers have been given several new ways to win.
“This program is a tangible expression of thanks to our essential caregivers for making a positive difference in our seniors”™ lives.”
ALS has awarded staff members over $200,000 since starting the Platinum Caregiver Award program in March 2019. Each monetary bonus is accompanied by a crystal sculpture and a certificate of merit.
For more than two decades, ALS has aimed to raise the standards for quality of care across the board in the highly competitive homecare industry.
ALS employs caregivers across the state, all of whom are insured, bonded and supervised.
ALS was ranked on the 2020 Inc. 5000 list of fastest-growing companies and recognized by Home Care Pulse® as a “Best of Home Care Leader In Excellence.” a designation given to the best home care providers in the nation.
