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Both the attorney general's office and the Department of Consumer Protection are investigating the Norwalk company for possible violations of the Connecticut Unfair Trade Practices Act.
“Utility companies provide a critical service that can quite literally mean life or death in certain situations, and ratepayers deserve a level of respect that puts them above profits,” the governor said.
“The legislation passed tonight includes performance-based regulation which we believe will benefit our customers," Eversource -- roundly criticized for its response to Tropical Storm Isaias -- said.
Any customer enrolled in a Covid-19 Payment Program who is current with their payment terms cannot be disconnected, even once the Shut-off Moratoriums have concluded.
The legislation requires utilities to credit residential customers $125 a day for service outages more than 72 hours after an emergency, except for emergencies causing outages that involve more than 870,000 customers.
“I agree I’m extremely well compensated,” Eversource head James J. Judge said about the $19.8 million he was paid last year. “I know how well I’m paid. I also know that the compensation is very much in line with CEOs of similar sized utilities.”
“This is not a time to just speak out and then go back to business,” Gov. Ned Lamont said. “Let’s not let this crisis go to waste.”
"Don’t let them spin this and tell you it’s gotten better," Danbury Mayor Mark Boughton said of Eversource. "It hasn't."
"Why were Eversource and United Illuminating so woefully underprepared once again?" wonders Attorney General William Tong.
U.S. Sen. Richard Blumenthal (D-CT) has asked Eversource to provide refunds to customers and hold off on rate increases and/or charges for restoring power; Eversource Chairman, President and CEO James J. Judge declined, the senator said.
The inquiry will help "determine whether the companies are meeting their legal obligations and whether any penalties need to be applied," Gov. Ned Lamont said. "The people of Connecticut deserve better than the service they are receiving.”
In addition to the acres, to be designated open space, Aquarion is proposing to subdivide and sell two, four-acre single family residential building lots.