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PURA changes electric rate adjustment process

The agency also launched an initiative to redesign customers’ electric bills.

Lamont signs bill establishing performance-based incentives for utility companies

“Utility companies provide a critical service that can quite literally mean life or death in certain situations, and ratepayers deserve a level of respect that puts them above profits,” the governor said.

State Senate approves ‘Take Back Our Grid’ bill; Eversource responds with...

“The legislation passed tonight includes performance-based regulation which we believe will benefit our customers," Eversource -- roundly criticized for its response to Tropical Storm Isaias -- said.

CT House overwhelmingly passes bill that would force utilities to compensate...

Eversource and United Illuminating would pay a maximum of $250 to each residential customer for spoiled food and medication due to an outage that lasts more than four days from an emergency.

Draft legislation moving forward to penalize utilities in CT for poor...

The legislation requires utilities to credit residential customers $125 a day for service outages more than 72 hours after an emergency, except for emergencies causing outages that involve more than 870,000 customers.

‘Sorry for the stress’ of Isaias response, Eversource CEO tells CT...

“I agree I’m extremely well compensated,” Eversource head James J. Judge said about the $19.8 million he was paid last year. “I know how well I’m paid. I also know that the compensation is very much in line with CEOs of similar sized utilities.”

Eversource under fire as PURA hearings get underway

“This is not a time to just speak out and then go back to business,” Gov. Ned Lamont said. “Let’s not let this crisis go to waste.”

Fairfield County pols look to revive consumer protection bill; Eversource says...

“As this was an act of nature, we don’t provide reimbursement," an Eversource spokesman said, "but we encourage our customers to reach out to their insurance carrier to see if it’s in their homeowner’s or renter’s policy.”

$1.5B class-action suit filed against Eversource

Attorney General William Tong wants Eversource and United Illuminating to immediately reimburse consumers for lost food and prescriptions using shareholder, not ratepayer, funds.

Eversource close to restoring all power, but legal threats on the...

"Don’t let them spin this and tell you it’s gotten better," Danbury Mayor Mark Boughton said of Eversource. "It hasn't."

CT Attorney General Tong promises redress for ‘stunning failure’ of utilities...

"Why were Eversource and United Illuminating so woefully underprepared once again?" wonders Attorney General William Tong.

Thousands of Eversource customers still without power in Fairfield County as...

U.S. Sen. Richard Blumenthal (D-CT) has asked Eversource to provide refunds to customers and hold off on rate increases and/or charges for restoring power; Eversource Chairman, President and CEO James J. Judge declined, the senator said.

As power outages linger in Connecticut, Eversource CEO urged to resign

The co-chair of the state’s Energy & Technology Committee is calling for the head of Eversource to resign, as statewide power outages remain in the 90,000 range, nearly a week after Tropical Storm Isaias.

Opinion: Who has the power?

Danbury Mayor Mark Boughton refers to the utility as “Neversource.” I can’t decide between that one and “Ever-a-Source-of-Frustration.”

Connecticut launches investigation into utilities’ Isaias performance as pols’ tempers rise

The inquiry will help "determine whether the companies are meeting their legal obligations and whether any penalties need to be applied," Gov. Ned Lamont said. "The people of Connecticut deserve better than the service they are receiving.”