A hairstylist, Donna Reynolds, decided to change careers and become a Certified Nursing Assistant (CNA) after caring for her elderly mother. She joined the staff at Assisted Living Services Inc. (ALS) in Westport in 2013 and nearly a decade later, is being recognized for her passion in providing exceptional care to her clients. The family-owned, homecare agency recently presented Reynolds with a $5,000 check for being selected as its Platinum Caregiver Award winner for October 2021.
“Donna has taken her passion and made it her profession in delivering top-quality care to her 95-year-old client Georgianna Schupp for nearly two years,” said Mario D”™Aquila, ALS chief operating officer.
D”™Aquila was joined by ALS Director of Marketing and Hourly Services Lynne Talbot, ALS co-Owner Ron D”™Aquila and ALS Hourly Manager Tina Carbone when they surprised Reynolds at Schupp”™s Cheshire home.
To select the winning caregiver each month, ALS clients are called at random by Homecare Pulse, a third-party survey company that measures customer satisfaction.
“There is nothing better than giving back to the employees that exceed their call of duty,” said D”™Aquila.