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Home Business Journals

Mercer consulting pays more than $450K to settle overbilling charges

U.S. Defense Health Agency says workers were overpaid for their work

Gary Larkin by Gary Larkin
July 7, 2025
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Mercer LLC has entered into a civil settlement agreement and paid more than $450,000 to resolve allegations that it overbilled the Defense Health Agency for work performed by certain employees and subcontractors billed at rates higher than their educational backgrounds or experience levels permitted.

The U.S. Attorney for the District of Connecticut David X. Sullivan announced the settlement today. The consulting company has offices in Norwalk and Hartford.

Mercer investigated and disclosed to the government incorrect contract billings.  To resolve claims arising under the Contract Disputes Act and the common law theories of breach of contract, payment by mistake, and unjust enrichment, Mercer paid the government $456,796.50.

The Defense Health Agency manages TRICARE’s health benefits program for servicemembers and their families.  Prior to developing and implementing DHA’s supporting managed care support and pharmacy services contracts, DHA sought subject matter expertise from outside of the Department of Defense to ensure beneficiaries receive high quality care.

Specifically, DHA competitively sought offers for Health Plan Innovative Support Services (HPIS) from vendors under the General Services Administration’s professional services schedule.

Around April 2020, DHA and Mercer entered into a Blanket Purchase Agreement (BPA) for HPIS services, according to Sullivan. Under a task order given to Mercer, the firm would provide qualified personnel with subject matter expertise relevant to the design of TRICARE programs.  The agreement included labor categories that identified the education and experience qualifications, and associated hourly billing rate, for the personnel working under the BPA.  Each month, Mercer invoiced DHA for labor expended at hourly billing rates commensurate to the employees’ (or subcontractor employees’) designated labor categories and the education and experience associated with those labor categories.

The government contends that, from May 7, 2020, through Aug. 2, 2023, Mercer billed DHA for the efforts of 11 employees working under the BPA at labor rates for which those employees did not have the requisite educational background or experience levels.

This investigation was conducted by the Defense Criminal Investigative Service with assistance from the Defense Contract Audit Agency Operations Investigative Support Division.  This matter was handled by Assistant U.S. Attorney Sarah Gruber.

 

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