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Home Fairfield

Blumenthal calls for Xmas UPS refund

Jennifer Bissell by Jennifer Bissell
January 27, 2014
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Sen. Richard Blumenthal is calling for UPS to provide refunds to customers who didn’t receive their packages and gifts on time for Christmas.

With an unexpected jump in orders, the shipping giant failed to deliver thousands of packages by the promised delivery date. Some FedEx packages also didn’t arrive on time.

UPS and FedEx officials said they’re were overwhelmed by last-minute orders and bad weather leading up to the holidays. After a national outcry, Amazon says it will refunding shipping charges and offer a $20 gift card to affected customers. Blumenthal also is urging action from UPS.

“The men and women of UPS ”“ as well as the United States Postal Service and FedEx ”“ do tremendous work this time of year, putting in grueling, long hours delivering gifts, and we are all grateful for their efforts,” Blumenthal said in a written statement. “It is incumbent upon these companies, however, that when a customer is quoted a delivery date ahead of Christmas, gifts arrive on time.”

“In a very real sense, Christmas is on the line,” he added. “I call on UPS to do the right thing and provide refunds to people whose Christmases were a little less cheery as a result of their late deliveries.”

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Comments 1

  1. Walter says:
    12 years ago

    ?!? Its in FedEx and UPS contractual agreements to refund when delays occur ?!?! . . . . what a clueless un-savvy business person . . . . why don’t you go back to suing businesses in CT like this and chase FedEx and UPS outta the state like you did for 20 years that took Connecticut when AG from richest per capita per person to highest debt per person state in the country . . . . . Just another ridiculousdumbass PR stunt by the same person that called the CT state Insurance commissioner on the day the ObamaCare went into effect and rates went up immediately $365 for every person and rousted the Commissioner with a “What did YOU do?” accusational rant. When the commissioner tried to explain it was you did […] and what you voted for (he ran to the press like a babys security blanket). This is also the same person that could not explain how to create a job when asked in a political debate . . .and an embarrassing taking to the cleaners YouTube Video when asked about constitutional laws he violated . . . . he has no answers folks or for the folks only PR . . . . lets use the baseball analogy if you can’t run – throw or hit find another profession . . .this bueracrat simply cannot lower a tax – create a job – or cut a dollar of spending . . . . voted worst AG for a reason readers

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