Attorney General George Jepsen petitioned the Public Utilities Regulatory Authority to investigate Energy Plus Holdings L.L.C. for deceptive marketing tactics in soliciting customers.
According to complaints, Energy Plus offers a one-month “promotional rate,” which is generally higher than its competitors”™ standard prices, that after a month increases significantly, sometimes to as much as double the industry standard.
After reviewing several customer complaints and marketing materials that appear to follow a pattern of misrepresentation, the Attorney General has asked for an investigation to evaluate whether fines should be imposed or if the electric supplier”™s license should be terminated.