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Home Banking & Finance

Thomson doubles profits

Alexander Soule by Alexander Soule
November 19, 2009
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Even as it took steps to transform radically its business, Thomson Corp. delivered more than double its profits of a year ago.

Thomson had a $377 million profit on $1.8 billion in second-quarter revenue, with profits more than double a year ago and sales up 11 percent.

Toronto-based Thomson, which has its operations headquarters in Stamford, sells various information services to law firms, accountants, financial companies, health-care groups and other professional services.

Thomson is in the process of acquiring Reuters Group P.L.C.

The company plans to rename itself Thomson-Reuters upon completing the merger. In a conference call with analysts in late July, Thomson Corp. CEO Dick Harrington said he does not expect antitrust regulators to force the companies to divest any units in order to complete the deal.

Thomson recently spun out its education division as Cengage Learning, which will maintain a Stamford headquarters with 50 staff members.

 

 

Citizens call centers consolidate

 

Citizens Communications Co. is closing a call and collections center in Rochester, N.Y., where its primary Frontier operations center is located, as it works to pare more than a dozen call centers to two or three.

Some of the 100 call-center employees affected will be offered home-based jobs, in line with a Citizens work-at-home initiative.

Separately, Stamford-based Citizens signed up 50 field technicians in the Rochester area for an early retirement program.

In the past nine months, Citizens has closed call centers in Monroe, N.Y., Gloversville, N.Y., New Richmond, Wis., and Kingman, Ariz. The company opened a call center last year in Deland, Fla., that will have approximately 500 employees.

In separate news, Yahoo Inc. added Citizens Chairman and CEO Maggie Wilderotter to its board of directors. Wilderotter joined the board of Norwalk-based Xerox Corp. last year; before becoming CEO of Citizens she held executive positions at AT&T and Microsoft Corp.

 

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