Marisol Wilks of New Britain, a senior caregiver, was recently rewarded for her exceptional effort by her employer, Assisted Living Services Inc. (ALS), a family-owned homecare agency in Connecticut. In addition to a check for $5,000, the monthly award included a crystal sculpture and a certificate of merit.
“Going to work and loving what I do each day is fulfilling enough, but this award is certainly an amazing gift and gives me inspiration to continue my mission of helping seniors everywhere,” she said.
Lynne Schmidt, director of marketing and hourly services for ALS, explained that Wilks earned the accolade for her strong work ethic, excellent client reviews and willingness to perform each task with an enthusiastic smile.
Mario D”™Aquila, ALS chief operating officer,
explained that ALS created the Platinum Caregiver Award program in 2019 as an employee-retention initiative, which is monitored by Homecare Pulse, a third-party survey company that measures customer satisfaction and contacts ALS clients at random to rate the services and quality of care that is being provided. The caregiver with the highest-quality score earns the well-deserved recognition for outstanding work.