The Third-generation, family-owned diamond and fine jewelry company Baribault Jewelers in Glastonbury recently hired retail expert Lenora Turcotte as its showroom host to properly serve the expected influx of October weddings.
“As a company, we are focused on becoming new England’s No. 1 bridal destination and we have designed this new role due to the increased level of bridal appointment shopping,” said Raeann Baribault-Schwartz, co-owner of Baribault Jewelers. “Lenora works directly with our trusted advisors to make sure that the customer experience is carefully curated to each individual according to their special requests and shopping style preferences.”
Other responsibilities of the new position include:managing and scheduling client appointments, personalizing each client appointment to elevate the customer experience, letting customers know of special events, and following up with customers to ensure they are happy with their shopping experience.
Prior to joining Baribault Jewelers, Turcotte served as a client specialist at Talbots, a women’s clothing and footwear retailer, in which she worked one-on-one with customers creating fashion-forward outfits, as well as managing merchandise displays and all operations of the store floor.
“Having experience within the luxury brand business, I’m excited to transition my design and customer service skills to the growing bridal jewelry industry,” said Turcotte. “What’s more, I’m already familiar with the various collections and lines as I’ve been a long-time supporter of the Baribault family business.”
Since 1948, Baribault Jewelers has been guided by its core values of authenticity, integrity, service, gratitude, courage, trust and respect in providing sterling service to its local, statewide and national clientele. While styles come and go, the mission of the family business has always been to help its valued customers create beautiful memories with the people they love.
