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The Healthgrades 2022 Outstanding Patient Experience Award was awarded to White Plains Hospital for the seventh time, placing it among the top 10 % of hospitals nationwide for patient experience, according to Healthgrades. White Plains Hospital is one of only six hospitals in New York, and the only one in Westchester County, to be recognized with this honor in 2022.
“As we continue to add world-class services and physicians, as well as the latest in cutting-edge technology, we remain dedicated to our mission of providing the highest-quality care to our community,” said Susan Fox, president and CEO of White Plains Hospital.
Healthgrades evaluates performance by applying a scoring methodology to 10 patient experience measures, using data collected from HCAHPS surveys of the hospital”™s own patients.
“We applaud all recipients of the Healthgrades 2022 Outstanding Patient Experience Award for putting patient experience at the front and center within their organizations,” said Brad Bowman, M.D., chief medical officer and head of data science, Healthgrades. “We commend these hospitals for their ongoing commitment in prioritizing an exceptional patient experience, while ensuring the health and safety of their patients.”
White Plains Hospital is a member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley.
Visit healthgrades.com for more information.