Montefiore Nyack Hospital Home Care has been recognized for the third consecutive year by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient experience score that ranked in the top 20% of all eligible SHP clients for the 2024 calendar year.
The annual SHPBest award program was created to recognize home health agencies that consistently deliver high-quality care to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP recognizes how much hard work is involved in providing excellent patient care and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year. …Our consistent recognition by Strategic Healthcare Partners demonstrates that our patients and their families not only trust us but also feel the difference we make,”
said Kevin Vogel, president, SHP.
“Our number-one priority is providing the most comprehensive, compassionate care for our patients in their homes, where they want to be,” said Colleen Nunes, OTR/L, administrator. “This award recognizes the voice of our patients in validating the outstanding efforts put forth by our team of professionals. We are honored to have earned and delivered on the trust placed in us, providing medical and compassionate care in homes throughout the community.
Montefiore Nyack Hospital is a 375-bed community acute care medical and surgical hospital founded in 1895. Its mission is to provide competent, innovative and accessible emergency and acute care services to the residents of Rockland County and its surrounding areas. It is a member of Montefiore Health System and a partner with Albert Einstein College of Medicine and Touro College of Osteopathic Medicine, providing clinical rotations to medical students.
Strategic Healthcare Programs is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Its solutions bring real-time data to post-acute providers, hospitals and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for health-care performance.
