United Airlines (NASDAQ:UAL) has become the first U.S. airline to add Braille to aircraft interiors.
The airline currently has equipped about a dozen aircraft with Braille markings for individual rows and seat numbers as well as inside and outside the lavatories. United expects to outfit its entire mainline fleet with Braille by the end of 2026.
In addition to adding Braille, United is working with the National Federation of the Blind (NFB), the American Council of the Blind (ACB) and other disability advocacy groups to explore the use of other tactile navigational aids throughout the cabin such as raised letters, numbers and arrows.
“Finding your seat on a plane or getting to the restroom is something most of us take for granted, but for millions of our customers, it can be a challenge to do independently,” said Linda Jojo, executive vice president and chief customer officer for United. “By adding more tactile signage throughout our interiors, we’re making the flying experience more inclusive and accessible, and that’s good for everyone.”
