Home Fairfield Xerox debuts managed print services accreditation program

Xerox debuts managed print services accreditation program

New program is designed to help Xerox's partners expand in the SMB market.

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Xerox has begun an accreditation program designed to support its top managed print services (MPS) partners seeking to expand in the small and midsize business (SMB) market.

The technology trade journal CRN reports that the new Xerox MPS Accreditation Program will provide the Norwalk-based company’s partners with enhanced sales and marketing support, specialized training and exclusive analytics tools for attracting and retaining SMB clients. Jim Joyce, vice president of MPS in Xerox’s U.S. channels unit, pointed to industry data that estimated a 24 percent saturation level of MPS in the SMB market, with between 60 to 75 percent of MSP clients projected to switch vendors when their print contracts expire.

“Any time you look at a huge market with upwards of 80 percent market opportunity, that’s the importance of bringing our leadership into the channel space and getting these partners properly accredited,” said Joyce. “It’s to really teach people so they can dominate in the market.”

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Phil Hall's writing for Westfair Communications has earned multiple awards from the Connecticut Press Club and the Connecticut Society of Professional Journalists. He is a former United Nations-based reporter for Fairchild Broadcast News and the author of 10 books (including the 2020 release "Moby Dick: The Radio Play" and the upcoming "Jesus Christ Movie Star," both published by BearManor Media). He is also the host of the SoundCloud podcast "The Online Movie Show," co-host of the WAPJ-FM talk show "Nutmeg Chatter" and a writer with credits in The New York Times, New York Daily News, Hartford Courant, Wired, The Hill's Congress Blog, Profit Confidential, The MReport and StockNews.com. Outside of journalism, he is also a horror movie actor - usually playing the creepy villain who gets badly killed at the end of each film.

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