Home Leadership 2021 Dear Westfair business community – From KeyBank

Dear Westfair business community – From KeyBank

Dear Westfair business community,

In the midst of historic health, economic and political challenges that will forever define the year 2020, we witnessed many examples of effective leadership. We saw healthcare and frontline workers risking their own health to serve others, and teachers creatively driving student learning remotely. Small business owners showed resiliency and innovation as they keep their companies going and employees working. More Americans than ever exercised their right to vote and a multitude of citizens took a stand against racial inequities and injustices that have plagued so many for too long. While we still have a way to go, it does feel as though we are turning a corner and can be cautiously optimistic for the second half of 2021 and beyond.

For me, personally, 2020 presented the opportunity to expand my leadership role with KeyBank Real Estate Capital to also serve as Market President for Key’s Hudson Valley/Metro NY market. I am especially grateful for the broader lens my expanded role has afforded me in seeing KeyBank’s leadership in the local community.

I am extremely proud of how our Hudson Valley/Metro NY team faced the year with dedication and resilience, bringing to life our purpose to help our clients and our communities thrive.

Throughout the pandemic, our front-line employees have been on the job everyday serving our customers – through safe social distancing in our branches and by phone, online, appointment, and through our drive-up windows when customers preferred.

For those experiencing financial hardship, we provided relief through payment deferrals, fee and penalty waivers, and personal emergency loans.

Our bankers stepped up to help our business clients receive Paycheck Protection Program funding, delivering more than 66,000 loans totaling $11 billion nationally to help businesses remain open and their employees working.

Now, as our local economy shows signs of recovery, KeyBank is here to support our clients’ plans for the future.

A particular point of pride for everyone at Key is our bank’s commitment to effect change in our communities. Through our focus on diversity, equity, and inclusion as well as affordable housing and renewable energy financing, we are aligning our actions to drive even better outcomes for the communities we serve. We recently expanded our National Community Benefits plan to $40 billion in lending, investing and philanthropy in low- and moderate- income communities. Since it’s launch in 2017, KeyBank has already invested $18 billion though the plan, including over $300 million directly in this market. This expansion means we are well positioned to continuing to work together with local leaders and organizations; it is a testament to our promise to continue to help our clients and communities thrive.

With the first half of 2021 nearly behind us, there is a renewed sense of optimism here at the bank and in the community. KeyBank’s commitment to the citizens and businesses of Westchester and Fairfield Counties remains steadfast, and we are ready for better days ahead.


John J Manginelli
President – Hudson Valley / Metro New York
Northeast Regional Executive – Keybank Real Estate Capital


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