IBM rolls out AI services platform

Armonk-headquartered IBM (NYSE: IBM) Consulting has launched IBM Consulting Advantage, an AI services platform designed to support IBM consultants serving clients’ needs.

According to the company, the new platform includes a portfolio of proprietary methods, assets and assistants that leverage technology from IBM and strategic partners. When using aspects of IBM Consulting Advantage in an application design, development and testing client pilot, the company found early adopter teams experienced productivity improvements of up to 50%.

Core to the platform is a library of role-based IBM Consulting assistants to support our teams in their day-to-day tasks. This includes assistants trained on IBM proprietary data and composed of tailored prompts, models and output formats to put the collective knowledge of IBM and the wider industry at the fingertips of 160,000 IBM consultants. Employees can use strategy assistants to support use case prioritization and business case development, business analyst assistants to support creating personas for user-centric design, or developer assistants to support code generation and conversion.

“Generative AI is driving the most fundamental shift in the consulting model in decades, motivating us to rapidly innovate how we serve clients,” said Mohamad Ali, chief operating officer at IBM Consulting. “The IBM Consulting Advantage platform lets us harness more of our intellectual property, including an array of AI assistants, in our client engagements. This allows our consultants to be even more creative and productive as they use the platform to deliver greater value faster to thousands of our clients.”