Frontier Communications Corp. has beefed up its efforts to protect its customers from illegal robocalls and caller ID spoofing.
Frontier has also added a caller ID alert feature that uses Neustar Robocall Mitigation, which enables complex algorithms to identify in real time which calls match robocall, spam and fraudulent criteria. If the call is assessed as potentially fraudulent, Frontier”™s system will display a potential spam warning on a customer”™s caller ID screen.
“Frontier is continually evolving strategies to protect our customers with a diversity of approaches including new call authentication technologies, network monitoring to detect suspicious calls, and partnering with law enforcement to shut down illegal robocallers,” said Mark Nielsen, executive vice president and chief legal officer for Frontier Communications.
The new system “forms another line of defense against robocalling,” he added.