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PURA proposes $30M penalty for Eversource’s response to Isaias

In addition, United Illuminating has been assessed a $2.1 million penalty.

PURA rips Eversource, UI for Isaias response; Utilities face loss of...

“Eversource failed and must regain our trust,” declared Attorney General William Tong.

NY state reaches record $72M settlement with Altice over Isaias failures

The company will also spend $63.94 million to improve its planning for and response to future severe weather events.

Despite Tropical Storm Isaias, Eversource earned $1.2 billion in 2020

Still to be determined is what, if anything, the utility owes customers for food and medication spoilage incurred during the tropical storm.

Lamont signs bill establishing performance-based incentives for utility companies

“Utility companies provide a critical service that can quite literally mean life or death in certain situations, and ratepayers deserve a level of respect that puts them above profits,” the governor said.

State Senate approves ‘Take Back Our Grid’ bill; Eversource responds with...

“The legislation passed tonight includes performance-based regulation which we believe will benefit our customers," Eversource -- roundly criticized for its response to Tropical Storm Isaias -- said.

AG Tong urges cable companies to reimburse customers for storm-disrupted services

Tong said his office is still getting complaints from consumers regarding last month's service disruptions.

Draft legislation moving forward to penalize utilities in CT for poor...

The legislation requires utilities to credit residential customers $125 a day for service outages more than 72 hours after an emergency, except for emergencies causing outages that involve more than 870,000 customers.

‘Sorry for the stress’ of Isaias response, Eversource CEO tells CT...

“I agree I’m extremely well compensated,” Eversource head James J. Judge said about the $19.8 million he was paid last year. “I know how well I’m paid. I also know that the compensation is very much in line with CEOs of similar sized utilities.”

Eversource under fire as PURA hearings get underway

“This is not a time to just speak out and then go back to business,” Gov. Ned Lamont said. “Let’s not let this crisis go to waste.”

Altice to credit Optimum customers on lost service during Tropical Storm...

Altice's actions stand in contrast to the regional utilities, which have been silent over compensation to their storm-impacted customers.

Fairfield County pols look to revive consumer protection bill; Eversource says...

“As this was an act of nature, we don’t provide reimbursement," an Eversource spokesman said, "but we encourage our customers to reach out to their insurance carrier to see if it’s in their homeowner’s or renter’s policy.”

$1.5B class-action suit filed against Eversource

Attorney General William Tong wants Eversource and United Illuminating to immediately reimburse consumers for lost food and prescriptions using shareholder, not ratepayer, funds.

Eversource close to restoring all power, but legal threats on the...

"Don’t let them spin this and tell you it’s gotten better," Danbury Mayor Mark Boughton said of Eversource. "It hasn't."

CT Attorney General Tong promises redress for ‘stunning failure’ of utilities...

"Why were Eversource and United Illuminating so woefully underprepared once again?" wonders Attorney General William Tong.