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Andi Gray: How to instill time management in your employees

Hold a weekly meeting to review the overall flow of work. Keep a calendar with notations for big projects that might come in so everyone can see where a jam-up in workload might happen.

Andi Gray: Need to do more in marketing than I have...

Marketing does better when someone owns the department’s success. Make sure your marketing expectations are realistic. Look for someone who is already working in marketing who would like to pick up some additional work.