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The centers represent “taking our customer service one step further,” says ConnectiCare Director of Retail Operations Laurie Blier. “Meeting customers face-to-face, in person, gives people a better sense of connection.”
Executives at the insurer and at partner CliniSanitas say business at their Bridgeport locale, which opened in November, has been good.
ConnectiCare isn't challenging the Macy’s and Best Buys of the world; rather, its retail outlets look more like a Verizon store.