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Pitney Bowes finds growing unhappiness with online shopping experience

When it comes to online shopping, a new study from Pitney Bowes finds that consumers are doing it more but enjoying it less.

Spread too thin?

A common problem in small to medium-size businesses is getting spread too thin. Owners are resourceful and willing to pitch in wherever they’re needed. That’s good in the beginning. Long term, however, it’s counterproductive

Building up your bottom line

Find out what your customer needs, then deliver it. Don't worry about how much you can make on the sale.