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Andi Gray: Women business owners

All business owners run into biases. It’s what they do about the obstacles they run into that matters.

Andi Gray: The way to set up a replacement plan

IF SOMEONE ON THE MANAGEMENT TEAM WERE TO GET SICK, WE’D NEED A REPLACEMENT PLAN. WHAT WOULD THAT LOOK LIKE? THOUGHTS OF THE DAY: Having...

Andi Gray: Repeat mistakes can’t happen

WE ARE HAVING TROUBLE GETTING SOME OF OUR EMPLOYEES TO PAY ATTENTION WHEN THEY MAKE MISTAKES. IT’S ALMOST LIKE THEY GET IN A GROOVE...

Andi Gray: Success is the marketing manager’s job

The top priority of a marketing manager is to prioritize incoming sales leads to help sales people with what to work on next

Andi Gray: How to grow with workforce shortages

Doing more work with fewer people is an essential skill set in a low unemployment economy. Look for efficiencies. Train the people you have to do more.

Andi Gray: Building up profit margins

Take a look at your mix of business overall. Having a mix of prices and margins can be good for business.

‘Who’s Next?’ to take over a business

The recent “Who's Next?” event was designed to help business owners understand what they need to do to prepare to exit their businesses. 

‘Who’s Next?’ Keynote and panel event will discuss strategies for succession

Preparing for the succession of a small business is the focus of an event planned for Sept. 25 by Webster Bank and Westfair Communications.

Andi Gray: Culture and family

Family-oriented culture can mean different things to different people.

Andi Gray: How to create tailored job descriptions

Create a map of the organization. Get employees involved in customizing templates. Lay out requirements.

Andi Gray: How to build a great team

First come strong leaders, then come strong teams. Focusing on common goals can help people see beyond individual differences.

Andi Gray: Choosing and managing the right marketing support

You’ll likely be using more than one vendor in marketing, so your job includes coordinating resources as well as measuring results.

Andi Gray: Learning the art of realistic estimating

Get a handle on the size, frequency and type of cost overruns. Develop a process for estimating that includes operations’ sign-offs.

Andi Gray: Recovering from a loss in sales

Losing revenue that you’ve come to count on really hurts. Buy yourself time to get out of the hole you’re in.

Andi Gray: How to find a new accounting firm

The accounting firm should teach small-business owners how to keep safe from misuse of funds. Have a checklist of credentials to look for.