NEW SENIOR LEADERS BOOST FIBER NETWORK ROLLOUT
Archtop Fiber in Kingston, New York, is striking it big with the recent announcement of two additions to its leadership team.
Joining Archtop on its mission to bring 100%-fiber internet and phone service to underserved locations across the Northeast are Kathy Kirchner, vice president of operations, and John Boolukos, vice president of business services.
“”¦These two telecom pros complement the team we have built here and have the background, passion and dedication we need. Both understand the importance of building relationships and delivering a totally seamless customer experience and we”™re lucky to have them bring their expertise to everything from field operations, technology, warehousing, customer care and business services,” said Lenny Higgins, president and chief operating officer of Archtop Fiber.
Kirchner brings over three decades of expansive knowledge gained from working for rural telecommunications and cable providers. In her new role, she will manage all of Archtop”™s field operations day to day, including service delivery throughout the customer lifecycle.
Previously, Kirchner was senior vice president of customer operations for Altice USA. She has worked in various aspects of the telecommunications industry, including as vice president of National Centers of Excellence at Comcast.
Boolukos will leverage his talents to set up Archtop”™s extensive business services. He is a multidisciplinary expert with a knack for accelerating sales growth and building and nurturing a high-performing, growth-oriented and loyal sales force. Prior to joining Archtop, he was with All Covered. He began his career in telecom with MCI and held multiple leadership positions.
Jeff DeMond, CEO of Archtop Fiber, said, “While we”™ve been making a lot of moves recently in terms of acquisitions and market rollouts, we”™re just getting started, and Kathy and John joining our existing team of industry titans will only serve to accelerate our growth.”
Archtop Fiber”™s rollout plans include markets across New York”™s Hudson Valley and eventually into New York City, Massachusetts and Pennsylvania.