Patients pleased with White Plains Hospital
White Plains Hospital was among the top 5 percent of hospitals in the nation to receive the Healthgrades 2014 Outstanding Patient Experience Award, hospital officials announced this month.
The 292-bed community hospital on East Post Road was recognized for its outstanding performance in the delivery of positive experiences for patients during their hospital stays, according to Healthgrades, an online resource for information about physicians and hospitals.
White Plains Hospital officials said Healthgrades evaluated 3,582 hospitals that submitted patient surveys to the Centers for Medicare and Medicaid Services for eligibility for the award, covering inpatient services from March 2012 to April 2013. The evaluations were based on patients”™ assessments of their hospital experiences.
“As consumers are becoming more active participants in their healthcare, measured performance surrounding the patient experience at a hospital is an increasingly important consideration for patients in choosing where to receive their care,” said Evan Marks, executive vice president of informatics and strategy at Healthgrades, in a press release. “Consumers can rest assured that hospitals achieving the 2014 Patient Experience Award demonstrate a commitment to exceptional focus on the needs of the patient during their stay at the hospital.”
Susan Fox, president of White Plains Hospital, in the announcement called the award  “a wonderful validation of what we do every day to provide truly exceptional care for our patients. We are very proud of our hospital culture, which prioritizes the highest quality of patient care and safety above all else.”
Copies of the Healthgrades report can be downloaded at Healthgrades.com.