NewYork-Presbyterian launches app for patients

NewYork-Presbyterian has launched a new smartphone application for patients of NewYork-Presbyterian Hospital and the NewYork-Presbyterian Regional Hospital Network.

That network includes NewYork-Presbyterian/Lawrence Hospital in Bronxville; NewYork-Presbyterian/Westchester Division in White Plains and NewYork-Presbyterian/Hudson Valley Hospital in Cortlandt Manor.

Developed by the NewYork-Presbyterian Innovation Center, the app is designed to enhance the patient experience by improving access and communication with the hospital and its physicians, hospital officials said. Initial features include a find-a-physician tool that enables patients to quickly find any medical specialist at any NewYork-Presbyterian location; mobile bill payment; hospital services information, including directions to hospitals and information about primary care and specialty services with contact information for appointment scheduling and questions; and access to the @NYPHospital Twitter feed for all of the latest news from NewYork-Presbyterian.

“We treat more than two million patients each year,” said Dr. Steven J. Corwin, president and CEO of NewYork-Presbyterian. “This technology will allow us to create new touchpoints and enhance communication, which benefits both our patients and our physicians.”

Hospital officials said the institution”™s innovation center is working on new features to include in future updates to the app. Among them are a visitor”™s guide with an interactive map of the hospital to help patients and their families prepare for their stay, as well as enhanced telehealth features including virtual follow-up appointments, second opinions and remote patient monitoring.

The free app is available on the Apple App Store. The Android version will be available in the Google Play Store in February.

For more information, please visit the NewYork-Presbyterian Innovation Center at innovatenyp.org/nypapp