Redding communication solutions firm buys phone service company

REDDING – CCi Voice has acquired IP Genie, a South Windsor-based phone service company serving municipalities, schools, libraries, nonprofits and businesses throughout Connecticut.

CCi Voice, a Redding-based leading provider of innovative cloud-based communication solutions in the Northeast, will integrate IP Genie’s advanced technologies into its portfolio, adding enhanced capabilities in VoIP and unified communications (UC) solutions, especially to the municipal marketplace. The acquisition represents a significant step in CCi Voice’s growth strategy, expanding services and team expertise. IP Genie’s President, George J. Taylor Jr. and seven team members will join CCi Voice, bringing its staff to 33.

“This truly is a perfect match,” said Michael LeBlanc, CEO of CCi Voice. He noted synergies between the company cultures, including a focus on extraordinary customer service and innovative technologies – particularly a shared partnership with Sangoma, a leading provider in the UC industry.

“IP Genie’s exceptional customer service and pioneering voice technologies align with our mission to deliver top-tier communication services,” he added. “Customers can expect a seamless transition and even better support as we leverage our combined strengths.”

Another significant benefit is the inclusion of a no-bid state contract through IP Genie’s partnership with the Capital Region Council of Governments. The contract will continue under CCi Voice, allowing municipalities, schools and libraries state-wide to avoid the time and expense of an RFP when buying business telephone service, receiving very low pricing.

“Merging with CCi Voice ensures IP Genie’s mission of delivering innovative, reliable solutions continues. This collaboration enhances our offerings and secures a bright future for our customers and employees,” said Taylor. “We’re especially excited to expand into video surveillance and access control.”

The move further positions CCi Voice as a leader in the rapidly evolving communication landscape and aligns with its strategy for growth.