Questions about stolen i.d. info

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Debix was hired to maintain fraud alerts on the credit reports of residents through three major credit bureaus. However, the state has received complaints about a mailing being sent to Connecticut residents from Experian, one of the credit bureaus, asking for confidential information in order to continue the fraud alerts.

The state has received no indications that any of the compromised information has been used. The Debix contract in Connecticut covers more than 53,000 people.

The Austin, Texas-based company also provides identity-theft protection services for customers of Norwalk-based Affinion Group, which manages marketing affinity programs for credit-card providers.