Frontier sues Wyoming telecom firm over robocalls

Frontier Communications has filed a lawsuit against a Wyoming company, accusing it of harassing its Connecticut customers with robocalls.

The Norwalk-headquartered Frontier”™s litigation charges Mobi Telecom LLC with ignoring telecom industry standards regarding robocalls. The lawsuit, which was filed in U.S. District Court, said the robocalls are damaging Frontier”™s landline telephone service because customers have become frustrated and annoyed by the robocalls.

“We still have a substantial number of landline customers,” said Mark Nielsen, Frontier”™s chief legal officer, in a press statement. “We want it to be a positive experience.”

Frontier is seeking a court order to force Mobi to stop robocalling its customers, along with unspecified financial compensation. Connecticut law prohibits unsolicited sales calls to state residents on the “Do Not Call” registry unless they receive written permission allowing these calls ”“ the lawsuit accused Mobi for channeling robocalls from entities in other parts of the country and overseas.