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Tough training for making nice

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A 23-year-old rookie in the hospitality industry, Jaclyn Ragette hustled through drills in her first day of “boot camp” in Westchester County.

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As managing editor of the Business Journals, John Golden directs news coverage of Westchester and Fairfield counties and the Hudson Valley region. He was an award-winning upstate columnist and feature writer before joining the Business Journal in 2007. He is the author of “Northern Drift: Sketches on the New York Frontier,” a collection of his regional journalism.