Home Banking & Finance Mastercard survey finds global spike in contactless payments

Mastercard survey finds global spike in contactless payments


The global COVID-19 pandemic appears to be having an impact on point-of-sale credit card transactions, according to a new survey released by Purchase-headquartered Mastercard.

forbes, best places to work, companies, white plains new york listIn a poll of 17,000 consumers in 19 countries conducted from April 10-12, 79% of respondents said they are now using contactless payments for their point-of-sale buying, citing cleanliness and health safety as the primary factors. Furthermore, 46% of respondents – along with 52% of those under 35 years old – said they substituted their top-of-wallet card for one that offers a contactless option.

And when the pandemic is in the history books, 74% of respondents predicted they will continue to use contactless payments.

“Social distancing does not just concern people’s interactions with each other – it includes contact with publicly shared devices like point of sale terminals and checkout counters,” said Blake Rosenthal, executive vice president and head of Mastercard Acceptance Solutions. “Contactless offers consumers a safer, cleaner way to pay, speed at checkout, and more control over physical proximity at this critical time.”

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Phil Hall's writing for Westfair Communications has earned multiple awards from the Connecticut Press Club and the Connecticut Society of Professional Journalists. He is a former United Nations-based reporter for Fairchild Broadcast News and the author of 10 books (including the 2020 release "Moby Dick: The Radio Play" and the upcoming "Jesus Christ Movie Star," both published by BearManor Media). He is also the host of the SoundCloud podcast "The Online Movie Show," co-host of the WAPJ-FM talk show "Nutmeg Chatter" and a writer with credits in The New York Times, New York Daily News, Hartford Courant, Wired, The Hill's Congress Blog, Profit Confidential, The MReport and StockNews.com. Outside of journalism, he is also a horror movie actor - usually playing the creepy villain who gets badly killed at the end of each film.


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